The existing branches had a familiar problem: they looked and felt like a traditional bank. Steel security cages separated staff from customers, transactions were siloed into designated zones, and the overall atmosphere was functional at best. For a brand promising unlimited opportunity, the space was sending the wrong message: one of constraint rather than openness.

The first and most important move was removing the cages. In their place, an open counter with a ticketing system allowed all transactions to flow naturally, without customers feeling scrutinised or categorised by the type of business they were there to do. The space became lighter, more anonymous in the right sense: a place where anyone could walk in without immediately signalling their financial situation.

Aesthetically, the design drew from the tradition of Tropical Modernism - the architectural language of Sri Lanka most associated with Geoffrey Bawa. Simple, clean lines. Concrete paired with dark wood. Plants introduced throughout to bring warmth and a sense of the outdoors in. The goal was a space that felt distinctly Sri Lankan and quietly sophisticated, without any of the cold formality that financial institutions so often default to.